Privacy Policy
Last Updated: July 2026
Introduction
At The Joyful Retirement Coach, your privacy is important to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase products, join the Joyful Retirement Community, book services, subscribe to our newsletter, or contact us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
The Joyful Retirement Coach provides retirement coaching, workshops, books, digital resources, online memberships and related services.
Website: joyfulretirementcoach.com
For privacy-related enquiries, please contact us via the Contact page on this website.
Information We Collect
Information You Provide
When you:
complete a contact form
enquire about coaching, workshops or membership
purchase a product
join the Joyful Retirement Community
register for an event
subscribe to our newsletter
order a Gift Edition
you may provide information such as:
name
email address
phone number (if supplied)
postal address
gift recipient details
personal message for gift orders
information you choose to share about your retirement journey or circumstances.
Community Information
If you join the Joyful Retirement Community, we may collect information relating to your membership, including:
your membership status
your participation in member discussions
comments or posts you choose to share
attendance at online meet-ups
any information you voluntarily share with other members.
Please remember that any information you choose to post within member discussions may be visible to other members of the Community.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
browser type
device information
pages viewed
website usage statistics.
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
respond to enquiries
manage Community memberships
deliver coaching services
process workshop registrations
fulfil book and Gift Edition orders
provide access to digital products and member resources
send newsletters and Community communications (where you have subscribed or are a current member)
improve our website and services
meet legal and regulatory obligations.
We only collect information that is reasonably necessary for these purposes.
Payment Processing
Payments are processed through trusted third-party payment providers, including:
Stripe
We do not store or have access to your full payment card details.
Payment information is handled securely by the payment provider in accordance with its own privacy policy.
Booking and Scheduling Services
We may use third-party booking services, including:
When you book an appointment or event, the information you provide may be processed through these services.
Email Communications
If you subscribe to our newsletter or become a member of the Joyful Retirement Community, we may send:
newsletters and updates
articles and resources
Community announcements
workshop information
details about books, coaching, memberships and related services
important membership or account information.
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Please note that we may still send essential service emails relating to your purchases, bookings or membership.
Live Community Meet-ups
Some Community meet-ups may be recorded for the benefit of members who are unable to attend live.
Where recordings are made, participants will be informed in advance.
If you prefer not to appear in a recording, you may choose to keep your camera switched off or not contribute verbally during the recorded portion of the session.
Cookies
Our website may use cookies and similar technologies to:
improve website functionality
analyse website traffic
understand visitor behaviour.
You can control cookie settings through your browser.
Disclosure of Information
We do not sell, rent or trade your personal information.
We may disclose information where necessary to:
service providers who help us operate our website and business
payment processors
booking platforms
membership platform providers
email service providers
legal or regulatory authorities where required by law.
These providers are only given access to the information necessary to perform their services.
Data Security
We take reasonable steps to protect personal information from:
misuse
loss
unauthorised access
unauthorised disclosure
unauthorised modification.
However, no method of internet transmission or electronic storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
To make a request, please contact us via the Contact page.
International Visitors
Although The Joyful Retirement Coach is based in Australia, visitors may access this website from other countries.
By using the website, you understand that information may be stored and processed in Australia or in countries where our service providers operate.
Children's Privacy
This website and its services are intended for adults.
We do not knowingly collect personal information from anyone under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time.
The most current version will always be available on this page, together with the date it was last updated.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact page on this website.