Privacy Policy
Last Updated: June 2026
Introduction
At The Joyful Retirement Coach, your privacy is important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase products, book services, subscribe to our mailing list, or contact us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
The Joyful Retirement Coach provides retirement coaching, workshops, books, digital resources, and related services.
Website: joyfulretirementcoach.com
For privacy-related enquiries, please contact us via the Contact page on this website.
Information We Collect
We may collect the following types of personal information:
Information You Provide
When you:
Complete a contact form
Enquire about coaching or workshops
Purchase a product
Register for an event
Subscribe to our mailing list
Order a Gift Edition
You may provide information such as:
Name
Email address
Phone number (if supplied)
Postal address
Gift recipient details
Personal message for gift orders
Information you choose to share about your retirement journey or circumstances
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Pages viewed
Website usage statistics
This information helps us improve our website and services.
How We Use Your Information
We use your information to:
Respond to enquiries
Deliver coaching services
Process workshop registrations
Fulfil book and Gift Edition orders
Deliver digital products
Send newsletters and updates (where you have subscribed)
Improve our website and services
Meet legal and regulatory obligations
We only collect information that is reasonably necessary for these purposes.
Payment Processing
Payments are processed through trusted third-party payment providers, including:
Stripe
We do not store or have access to your full payment card details.
Payment information is handled securely by the payment provider in accordance with their own privacy policies.
Booking and Scheduling Services
We may use third-party booking services, including:
Cal.com
When you book an appointment or workshop, the information you provide may be processed through these services.
Email Communications
If you subscribe to our mailing list, we may send:
News and updates
Articles and resources
Workshop announcements
Information about books, coaching, and related services
You can unsubscribe at any time using the unsubscribe link included in emails.
Cookies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyse website traffic
Understand visitor behaviour
You can control cookie settings through your browser.
Disclosure of Information
We do not sell, rent, or trade your personal information.
We may disclose information where necessary to:
Service providers who help us operate the website and business
Payment processors
Booking platforms
Email service providers
Legal or regulatory authorities where required by law
These providers are only given access to information necessary to perform their services.
Data Security
We take reasonable steps to protect personal information from:
Misuse
Loss
Unauthorised access
Unauthorised disclosure
Unauthorised modification
However, no method of internet transmission or electronic storage is completely secure.
Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate.
To make a request, please contact us via the Contact page.
International Visitors
Although The Joyful Retirement Coach is based in Australia, visitors may access this website from other countries.
By using the website, you understand that information may be stored and processed in Australia or in countries where our service providers operate.
Children's Privacy
This website and its services are intended for adults.
We do not knowingly collect personal information from children under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact us through the Contact page on this website.